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Spirit changes aftermarket business unit name to GCS&S

16 Jul '14

2 min read

Spirit AeroSystems Inc. is announcing a name change for its aftermarket business from Spirit Aftermarket Customer Support to Global Customer Support & Services (GCS&S) to reflect the organization's customer focus.

"This name change better represents the services we provide to our global customers. GCS&S is focused on providing the best customer support anywhere, anytime around the globe," said Bill Brown, senior vice president of Spirit Global Customer Support & Services. "This is not just a name change it is how we conduct business. We are committed to delivering the highest level of quality, reliability and customer service for our customers."

Spirit AeroSystems Global Customer Support & Services (GCS&S) offers a diverse line of products and services for aerospace design, build, support, and Spares/MRO needs. Spirit is the 'Original Production Manufacturer' of thousands of spare parts sold directly to customers through a licensing agreement with the original equipment manufacturer.

Spirit provides sales & distribution of more than 11,000 part numbers to both international & domestic customers, and provides 24/7/365 customer service and AOG support. Spirit GCS&S's repair capabilities cover a wide range of commercial aircraft for both composite and metal structures with expertise in repairing composite nacelles. Spirit maintains an extensive pool of nacelle components for sale, lease and/or exchange to optimize aircraft operations.

Spirit expanded its global MRO presence by expanding the size of its Wichita repair station and establishing a repair station at its Prestwick, Scotland facility. In 2009, Spirit partnered with HAECO and its subsidiary, TAECO to establish a regional repair station located near TAECO's facility in Xiamen, China. Called Taikoo Spirit AeroSystems Composite Co., the service center provides convenient, world-class repair services for airlines and aircraft operators across the Asia-Pacific region.

About Spirit AeroSystems Inc.

Spirit AeroSystems, with headquarters in Wichita, Kan., USA, is one of the world's largest non-OEM designers and manufacturers of aerostructures for commercial aircraft. In addition to its Wichita and Chanute facilities in Kansas, Spirit has locations in Tulsa and McAlester, Okla.; Kinston, N.C.; Nashville, Tenn.; Prestwick, Scotland; Preston, England; Subang, Malaysia; and Saint-Nazaire, France.

In the U.S., Spirit's core products include fuselages, pylons, nacelles and wing components. Additionally, Spirit provides aftermarket customer support services, including spare parts, maintenance/repair/overhaul, and fleet support services in North America, Europe and Asia. Spirit Europe produces wing components for a host of customers, including Airbus.

Spirit AeroSystems